Privacy Policy

Ai Smart Hub

Effective Date: [Insert Date]

This Privacy Policy explains how Ai Smart Hub ("we", "us", "our") collects and uses personal data through this website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related queries, please contact:
[insert client email]

1. Who We Are

[Business Name] is the Data Controller for personal data collected through this website.

We are responsible for deciding how your personal information is used.

2. Information We Collect

When you contact us via this website, including through our chat or phone widget, we may collect:

Your name

Your phone number

Your email address (if provided)

The content of your message

Text transcripts of chat conversations

Text transcripts of phone widget interactions

We do not record voice calls. Only text transcripts are stored.

You provide this information voluntarily when making an enquiry.

3. How We Use Your Information

We use your personal data to:

Respond to your enquiry

Provide quotations or service information

Communicate with you regarding our services

Maintain records of customer communications

We do not sell, rent, or trade personal data.

4. How Your Data Is Processed

This website is built and managed by Ai Smart Hub, which acts as a Data Processor on our behalf.

When you submit an enquiry:

Your details may be processed securely through our website platform

A transcript of your enquiry (including name and contact details) may be sent to us via email or SMS

Ai Smart Hub does not use your data for its own marketing purposes.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

Legitimate Interests – to respond to enquiries and operate our business

Contractual Necessity – where processing is required to provide requested services

6. Data Retention

We retain personal data only for as long as necessary to:

Respond to your enquiry

Provide services

Meet legal obligations

You may request deletion of your data at any time.

7. Cookies

This website uses essential cookies only.
These cookies are required for the website to function properly.

We do not use analytics, marketing, or advertising cookies.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data

Object to or restrict processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
[insert client email]

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Ai Smart Hub
07955 860959
[email protected]
Serving Holland-on-Sea, Essex

Website by Ai Smart Hub