Privacy Policy

1. Who we are

Trevor Angel trading as “Ai Smart Hub” (“we”, “us”, “our”) provides HL implementation, Voice AI, and related digital marketing services.​

Business type: UK‑based sole trader.

Email: [email protected]

Telephone: 07955 860959

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.​

2. What data we collect

When you use our website forms (including “Contact Us” and “New Business” forms), we may collect:​

Identification details: your name, business name, and role.

Contact details: email address, phone number, website URL.

Service and project information: details about your business, what Ai Smart Hub services you are interested in, your goals, and any message you provide so we can discuss and provide services.

Technical data: IP address, browser type, device information and similar data collected via cookies or analytics tools (where enabled and subject to your consent).​

We do not intentionally collect special category data (such as health data or information about religion, ethnicity, or politics) and ask that you do not include this in your messages.​

3. How we use your personal data and legal bases

We process your personal data for the following purposes:​

To respond to your enquiries and contact requests and to communicate with you about your project or potential project (legal basis: performance of a contract or steps taken at your request before entering into a contract, Article 6(1)(b) GDPR).

To discuss, scope, and provide our Ai Smart Hub services, including preparing quotes, proposals, and agreements (legal basis: performance of a contract, Article 6(1)(b) GDPR).​

To send essential service‑related messages, such as onboarding instructions, updates on work in progress, and administrative notices (legal basis: performance of a contract, Article 6(1)(b) GDPR).

To send you marketing about closely related services where permitted by law, or where you have opted in (legal basis: consent or legitimate interests, Article 6(1)(a) and 6(1)(f) GDPR).​

To maintain and improve the security and performance of the website and services, including analytics and troubleshooting (legal basis: legitimate interests, Article 6(1)(f) GDPR).​

Where we rely on consent (for example, for certain email marketing or optional cookies), you can withdraw your consent at any time by contacting us or using the unsubscribe/opt‑out options provided.​

4. How we share your data

We do not sell your personal data. We may share your data with:​

Service providers and processors who help operate the business, such as website hosting, email services, CRM systems and analytics and payment services where relevant.​

Professional advisers (such as accountants, legal advisers, or insurers) where this is necessary.​

Authorities or regulators when we are legally required to do so.​

Where HL Inc is used to deliver services, your data may be stored and processed within HLl as our data processor under their Data Processing Agreement. If personal data is transferred outside the UK/EEA (for example to the United States), appropriate safeguards such as Standard Contractual Clauses or other approved mechanisms are used.​

5. How long we keep your data

We keep personal data only as long as necessary for the purposes set out above:​

Enquiries where you do not become a client: typically up to 24 months after our last contact, so we can follow up on previous discussions if appropriate.

Client records: for the duration of our working relationship and for up to 6–7 years afterwards to meet tax, accounting, and legal obligations.​

When data is no longer needed, it will be deleted or anonymised securely.​

6. Your rights under data protection law

Under UK and EU data protection law, you have the following rights in relation to your personal data, subject to certain conditions:​

Right of access – to request a copy of the personal data held about you.

Right to rectification – to request correction of inaccurate or incomplete data.

Right to erasure – to ask for your data to be deleted in certain circumstances.

Right to restrict processing – to request that processing is limited in certain situations.

Right to data portability – to receive your data in a structured, commonly used, machine‑readable format and have it transmitted to another controller, where technically feasible.

Right to object – to object to processing based on legitimate interests or to direct marketing.

Right to withdraw consent – where processing is based on consent, you can withdraw it at any time.​

To exercise any of these rights, contact Trevor Angel at the email or postal address provided in section 1. You also have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO) at 

www.ico.org.uk

7. How we protect your data

Reasonable technical and organisational measures are used to protect your personal data, including secure connections (HTTPS), access controls, password protection, and limiting access to those who need it for business purposes. While these measures help reduce risk, no method of internet transmission or storage is completely secure.​

8. Cookies and similar technologies

Cookies

This website uses strictly necessary cookies to ensure the website functions correctly and securely. These cookies enable core functionality such as page navigation and access to secure areas of the website.

We do not use analytics, marketing, or tracking cookies, and no personal data is collected for tracking or profiling purposes.

9. Links to other websites

The website may include links to third‑party sites such as HL Inc, payment providers, and social media platforms. Those sites have their own privacy policies, and Ai Smart Hub is not responsible for their content or practices. You should review their policies before providing any personal data.​

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or how personal data is processed. The updated version will be posted on this page with a revised “Last updated” date.​

Demo Website Notice

This website is a demonstration only. Any forms, automations, or AI interactions are for example purposes and do not represent a live roofing business. Data submitted may be used for testing and demonstration only.

Last updated: 16 January 2026